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Terms of service

Last updated: 2 October 2026

These terms apply when your company buys Domain watch online at behindlink.com. They do not cover Watchdog, our plan with takedowns, which we set up with you directly under its own agreement. If your company has signed a separate agreement with us, that agreement applies instead.

Domain watch is sold to businesses only. The person who signs up accepts these terms for the company, and confirms that they may do so, by ticking the box on the signup form.

1. The service

Domain watch watches for new web addresses that use your brand's name, checks each one, and lists the ones we confirm as impersonating your brand in your portal, with the evidence and CSV downloads. It sends alerts by email or to your team chat, and it checks up to 100 addresses a month that your team sends us (through the report box, by forwarding an email, or through the API). Addresses sent after the month's 100 are not checked; the count starts again each month.

Domain watch does not file takedowns or reports for you, and it does not watch ads or social media accounts. We find and confirm the fakes; your team decides what to report and where.

We look at suspicious sites the way a visitor would, and we never enter data into them. No monitoring finds every impersonation: a site we have not flagged is not necessarily safe, and a site can change after we check it. We cannot promise that a hosting provider, registrar or platform will act on a report.

We keep improving the service and may change how it works. We will not reduce what Domain watch includes during a month you have paid for, and we will tell you before a change that takes something away.

2. Your account

• Each Domain watch subscription covers one brand: the web address you signed up with.
• Sign up only for a brand your company owns or is authorised to protect. That is why the person signing up uses a work email at the brand's own web address.
• The person who signs up becomes the account's Owner and uses two-step sign-in. You decide who else on your team has access. Keep sign-in details safe: you are responsible for what is done through your account.
• If you think someone has misused your account, tell us at once at support@behindlink.com.

3. Price and payment

• Domain watch costs the price shown when you sign up, in US dollars, per brand, per month. You pay monthly in advance by card through Stripe, our payment provider, starting on the day you pay. Your subscription renews automatically each month until you cancel.
• Prices do not include taxes. Where tax applies, it is shown on Stripe's payment page and on your invoice.
• If a payment fails, we let you know. If it is still unpaid 14 days after it was due, we may pause or end the service.
• We may change the price. We will email you at least 30 days before a new price applies to you, and you can cancel before then.
• Payments are not refunded for part of a month, unless the law requires it or we end the service without a reason from section 4, in which case we refund what you paid for the time left.

4. Cancelling and ending

• You can cancel at any time in your portal (Settings, then Account and plan). Watching continues until the end of the month you have paid for, and then stops. You will not be charged again.
• We can end your subscription by giving you 30 days' notice by email. We can end it at once, or pause it, if you seriously break these terms (for example, the uses section 5 rules out, or a payment still unpaid after section 3's 14 days), or if the law requires us to.
• Download what you need before the end. After it, we close your account and delete its people and their activity within 30 days, as our privacy notice describes.

5. How you may use it

Use Domain watch to protect your own brand. Please do not:

• use it for a brand you have no right to protect, or to target or harass anyone;
• resell it, or pass on its findings as a feed or a service to others, without our written agreement;
• send us addresses that have nothing to do with your brand, to use our checks for something else;
• probe or break our security, get around the service's limits, overload it, or copy or take apart our software;
• send us anything unlawful.

Our findings are our technical assessment, not a legal determination. You decide what to do with them, and the reports you file with hosting providers, registrars, platforms or anyone else are your own: make sure they are accurate.

6. Your data and ours

• Your data. What your team sends us (reports, notes, forwarded emails, your brand's details) stays yours. You allow us to use it to provide and improve the service.
• Personal data. For the personal data we handle on your behalf, such as your team's accounts, we are your processor under our data processing agreement, which forms part of these terms. Ask us for a copy at hello@behindlink.com. Our privacy notice explains the rest.
• Our data. The service, our software and detection, and the evidence we collect about fake sites are ours. You may use the findings and evidence we give you to protect your brand, during your subscription and after it, including in reports to hosting providers, registrars, platforms, authorities and courts.
• Totals. We may use figures that identify neither you nor anyone else to improve our detection and to describe trends in impersonation.

7. Confidentiality

Each of us keeps the other's non-public information confidential and uses it only for this agreement. This does not cover information that is public, that the other side already had or developed on its own, or that the law requires to be disclosed.

8. Liability

We provide Domain watch with reasonable care and skill. Beyond that, the service is provided as it is, without other promises, such as that it will find every impersonation or never be interrupted.

Neither of us is liable to the other for indirect or consequential loss, or for lost profits, revenue or goodwill. Each side's total liability under these terms is limited to the fees you paid in the 12 months before the event that caused the claim. These limits do not apply to your duty to pay, or to liability the law does not allow to be limited, such as for fraud, intent or gross negligence.

9. Changes to these terms

We may update these terms. For a change that matters to you, we email your account's Owner at least 30 days before it applies; if you do not agree, you can cancel before then. The date at the top shows the current version. We record which version you accepted, and when.

10. General

• We send notices to your account Owner's email address. Send yours to hello@behindlink.com.
• Neither of us may transfer this agreement without the other's consent, except that we may transfer it, with notice, to a company that takes over our business.
• Neither of us is liable for a delay or failure caused by events beyond reasonable control.
• If part of these terms is invalid, the rest still applies. Not using a right is not giving it up.
• These terms, the price shown when you signed up, our data processing agreement and our privacy notice are the whole agreement for Domain watch.
• Lithuanian law governs these terms, and the courts of Lithuania decide disputes about them. The United Nations Convention on Contracts for the International Sale of Goods does not apply.